, MD, 21401-7435 USA Position Role Type: Onsite As the Senior Customer Service Technician, working under general... development of our products. What YOU will do: Handle incoming calls and ascertain if the call is of a customer service...
to resolve less routine issues. Works with Senior Team Members to resolve moderate to complex issues with critical customer... under this program/contract Prior Customer Service experience Experience with TCP/IP networking protocols, computer hardware...
and practices. Experience troubleshooting Cisco devices. Experience with HSRP/BGP routing protocols. Strong Customer Service...Job Title: Sr. Network Operations Technician Location: Annapolis, MD Zip Code: 21401 Start Date: Right Away...