some of the skills you'll bring, to be our Senior Customer Experience Insight Manager in either Haywards Heath, West Sussex... or Salford Quays, Manchester reporting to our Head of Customer Experience. As a customer experience (CX) insight professional...
and disseminate this to the business in particular senior stakeholders. Understand the broader customer persistency strategy..., digital, finance, operations, underwriting. Exposure to senior management level and above in a customer-focused business...
best customer journey and service possible! But how do we do this? You'll be a data detective, trend spotter and insight deliverer... with experience in MS Office, particularly Word and Excel Qualifications ACII Qualification (desired) Behaviours Customer...