Job Description & Requirements 1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2.Perform first level troubleshooting on all reported inc...
level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless... - Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk. o Customer Service Experience in a non-tech...