Our Opportunity: As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through... a combination of real time performance management, agent utilization management, reporting, and analytics leveraging understanding...
information and reporting to staff using data from time sensitive databases. Additionally, the Analyst will generate incident... situation updates to security staff, and coordinate with local authorities. Maintain real-time knowledge of the location...
thinking to solve problems and make real-time decisions Passion for detail and ability to complete complex tasks Action...Job Description: Are you a business analyst who thrives in a challenging, energetic, and fast-paced environment...
thinking to solve problems and make real-time decisions Passion for detail and ability to complete complex tasks Action...Job Description: Are you a business analyst who thrives in a challenging, energetic, and fast-paced environment...
real-time decisions Passion for detail and ability to complete complex tasks Action orientated - must show initiative...Are you a business analyst who thrives in a challenging, energetic, and fast-paced environment? If so, DSI...
real-time decisions Passion for detail and ability to complete complex tasks Action orientated - must show initiative...Are you a business analyst who thrives in a challenging, energetic, and fast-paced environment? If so, DSI...
growth opportunities. Responsibilities Monitor real-time volume, AHT, and staffing requirements in a multi-skill contact... adjustments Provides intra-day real-time data analysis and reporting of the call center staff related to attendance and schedule...
to help sales partners uncover growth opportunities. Responsibilities Monitor real-time volume, AHT, and staffing... methods for needed intra-day staffing adjustments Provides intra-day real-time data analysis and reporting of the call center...
) What Does the Internship Program Entail? Formal Intern Orientation to build business and industry acumen. Challenging real... and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental...