to our customers. Job Description What the role is all about: We are looking for an experienced Senior Business Analyst who... Analyst, you will be engaged from the initial stage of solution design as well as the delivery of products and services...
to our customers. Job Description Lead Business Analyst About REA Group In 1995, in a garage in Melbourne, Australia, REA Group... magical from scratch, then read on. What the role is all about: We're seeking a Lead Business Analyst (5-8 years...
Job Description: We are seeking a skilled and dynamic Customer Experience Analyst to oversee and enhance our contact... Center Management: Oversee end-to-end contact center operations, including Voice Call and Email quality. Ensure adherence...
Job Description: Job Title: Quality Analyst - Sales Process Location- Gurgaon (WFO) Roles and Responsibilities...: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls...
Job Summary The Credentialing Quality Analyst ensures the accuracy, compliance, and timeliness of credentialing... adherence to industry standards, regulatory requirements, and organizational policies. The analyst collaborates with internal...
) Job Overview: Looking for the Quality Analyst (Linguistic) with up to 1 year of experience who will ensure the quality... feedback on translations, collaborating with linguists and project managers to maintain the highest quality standards...
About the job Quality Analyst (Linguistic) TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY... @ (4L+ MEMBERS FROM 35+ COUNTRIES) Job Overview: Looking for the Quality Analyst (Linguistic) with up to 1 year...
Project description We are seeking an experienced Quality Analyst with a strong background in manual, ETL... and automation tools, such as Quality Center (QC), JIRA, and Selenium, to ensure efficient and effective test execution. Banking...
to company standards, procedures, and policies. ? Quality Assurance: Identify areas of improvement in customer interactions and...
, procedures, and policies. ? Quality Assurance: Identify areas of improvement in customer interactions and provide actionable feed...
Key Responsibilities: ? Testing & Quality Assurance: o Develop, document, and execute test plans and cases based...
's Degree Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review... culture Skills : feedback management quality assurance call center operations training needs analysis reporting team...
Key Responsibilities: ? Testing & Quality Assurance: o Develop, document, and execute test plans and cases based...
our users further via their grit and innovation. Job Description Responsibilities: Manage and mentor a team of quality..., chats, emails) to assess quality and compliance with standards. Define and track key performance indicators (KPIs...
in the different sources/systems Support with data validation, quality issues, integrity, accuracy, consistency and works...
Job Description Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the... account. ͏ Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week...
with like-minded community of colleagues Position Overview As the Quality and Process Excellence, you will play a key role... in setting up the team, establishing and managing the Quality Management & Process Excellence function within our organisation...
As a Quality Analyst, you will be responsible for executing against the product strategy and vision outlined by the...
project support · Specialized Assignments from CM team · Custom report generation · Usage forecast, review of analyst... provided budgets · Support other team members effectively (data team, CSA/ CA) while ensuring quality of the output 4. Team...
Job Description Job Title: Senior Analyst Location: Gurgaon,Bangalore, Mumbai, India Job Description: Candidates... in querying database and analyzing large data sets ͏Senior Analyst Job Title: Senior Analyst Location: Gurgaon, Bangalore...