with at least 2 years of relevant in BPO / ITES industry Minimum 5 year in the current role/assignment (Quality Manager...Work set-up: Onsite Location: MOA Pasay Shift: GY Qualifications: Minimum 8 years of total work experience...
Shift: Hybrid/Shifting schedule Requirements: Must have 2+ years as Quality Senior Manager in BPO industry. Six...
Work Setup: Onsite/Shifting Schedule Requirements: Minimum of 2 years of Quality Manager in BPO industry.... Responsible for ensuring smooth functioning of Quality Compliance function in client processes while ensuring that internal...
Requirements: 2nd years undergraduate Minimum of 2 years as senior Manager quality in BPO industry Excellent... / BB trained resource) Build a strong quality control with process understanding and measurement to deliver high...
Proficient in Quality tools and analysis; be prepared to discuss specific tools during the interview Experience in the insurance... domain is preferred Strong understanding of NPS calculation and CSAT metrics Experience with deploying quality frameworks...
Work set-up: Hybrid Location: MOA Pasay Job Description: Operational planning and process management... to effectively plan, prioritize and execute everyday QC operations Knowledge of quality assurance, process improvements, domain...
in the current role/assignment (Quality Manager) Knowledgeable on CSAT, NPS, and other overall quality function and the...Vertical: Insurance Employment Status: Permanent Work arrangement: Onsite, Graveyard shift Location: MOA, Pasay...
🌟 We're Hiring: Sr. Manager/AVP, Procurement! 🌟 JOB SUMMARY: The ideal candidate must be Filipino-Chinese... management, and cross-functional collaboration. 📍 Location: Pasay, Philippines ⏰ Work Mode: Work From Office 💼 Role: Sr...
🌟 We're Hiring: Sr. Manager/AVP, Procurement! 🌟 JOB SUMMARY: The ideal candidate must be Filipino-Chinese... management, and cross-functional collaboration. 📍 Location: Pasay, Philippines ⏰ Work Mode: Work From Office 💼 Role: Sr...
: Pasay, Philippines ⏰ Work Mode: Work From Office 💼 Role: Production Manager What You'll Do: 🎯 Oversee daily...🌟 We're Hiring: Production Manager! 🌟 We are looking for an experienced and detail-oriented Production Manager...
: Pasay, Philippines ⏰ Work Mode: Work From Office 💼 Role: Production Manager What You'll Do: 🎯 Oversee daily...🌟 We're Hiring: Production Manager! 🌟 We are looking for an experienced and detail-oriented Production Manager...
Manager - Service Delivery working onsite in Five Ecom, Pasay Philippines, you’ll be a part of bringing humanity to business... and know when to escalate to the next level of support while ensuring quality customer experience on every call. You’re...
work Set Up Rotating schedule 1 Fixed term role available (6 months) Job Description The Senior Operations Manager... is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are the key account manager...
Delivery Manager working onsite in Five Ecom Pasay Philippines, you’ll be a part of bringing humanity to business... questions, issues, and customer escalation while ensuring quality customer experience on every call. You’re an instrumental part...
escalation while ensuring quality customer experience on every call as you’re the first line manager for your team. You’ll... – Workforce Management – Real Time working onsite in Five E-com, Pasay City, you’ll be a part of bringing humanity to business...
will be reporting to the Tier 1 Product Support Manager (Singapore-based) and dotted line to the Tier 1 Team Lead (Manila-based... satisfaction and product quality. Work closely with cross-functional departments such as Tier 2 Product Support, Data Science...
continuous quality improvement practices, ensuring initiatives are followed up in the other outlets. Ensure consistency... for quality assurance. Assist with the coordination of activities. Ensure all Reactive Maintenance is completed as per the...