TASQ is looking to fill an on-site position for a Quality Manager in Alabang immediately. The pre-screening interview... will take place over the phone. About the job Quality Manager (Alabang) Responsibilities: Responsible for designing new...
and evaluating customer interaction. Upholds and maintains Call Quality processes as prescribed in the Universal Call Monitoring... Procedure. Essential Responsibilities: Responsible for the execution of all call quality monitoring accountabilities to the...
; facilitate migrations to seamlessly set up quality compliance Leads significant process improvement projects Train / mentor... personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible for ensuring ongoing compliance...
; facilitate migrations to seamlessly set up quality compliance Leads significant process improvement projects Train / mentor... personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible for ensuring ongoing compliance...
Proficient in Quality tools and analysis; be prepared to discuss specific tools during the interview Experience in the insurance... domain is preferred Strong understanding of NPS calculation and CSAT metrics Experience with deploying quality frameworks...
, identify, identify and prevent problems, and provide solutions. He/she reports to the Quality Assurance Manager and/or IT.../he maintains close working relationships with other department managers in order to meet and maintain product quality...
, identify, identify and prevent problems, and provide solutions. He/she reports to the Quality Assurance Manager and/or IT.../he maintains close working relationships with other department managers in order to meet and maintain product quality...
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Project Manager Summary... all communications related to the project Evaluates the quality and timeliness of project milestones achieved; Reviews planned vs...
services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Lean Digital... in tangible and sustainable benefits. · Quality Assurance: Implement and maintain quality assurance processes to meet or exceed...
FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORP. Job Summary The Assistant Reservations Manager monitors... the Agents' calls to ensure correct sales tactics are used and quality service is provided. Ensures all sales...
FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORP. Job Summary The Assistant Reservations Manager monitors... the Agents' calls to ensure correct sales tactics are used and quality service is provided. Ensures all sales...
their most audacious goals. Role Overview As a Client Partnership Manager, you'll be instrumental in fostering and maintaining client... and collaboration. Support and Development: Provides resources, training, and support for EAs to consistently deliver high-quality...
services, and expertise in data, technology, and AI. We are inviting applications for the role of Assistant Manager (knowledge... of quality across all interactions and processes. The Knowledge Specialist will spearhead the training team and partner...
services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Customer Care... of team service level components, quality and productivity targets & indicators. People Management, including all HR related...
services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Customer Care... of team service level components, quality and productivity targets & indicators. People Management, including all HR related...
services, and expertise in data, technology, and AI. Inviting applications for the role of [Assistant Manager], [Quality... also involves ability to conduct root cause analysis, and quality data gathering which includes reports and client facing activities...
Job Title: Business Systems Project Manager - Procore Job Summary: As the Business Systems Project Manager... Procore modules including Project Management, Financials, Quality & Safety, and Field Productivity. Develop and manage...
Job Title: Business Systems Project Manager - Procore Job Summary: As the Business Systems Project Manager... Procore modules including Project Management, Financials, Quality & Safety, and Field Productivity. Develop and manage...
Summary/Description Prepares the service quality plan, manages team, ensures process compliances, resolution... specific process within his/her purview in order to enable the manager finalize the To-Be process. Prepares the service...
and Quality that's the TASQ guarantee! Website: Job Qualifications: Graduate in any stream preferred or equivalent... experience. 3-5 years experience as a Dialer Manager (Workforce) First-hand experience in US consumer collections operations...