(QA), in order to ensure ongoing delivery of outstanding Customer Care outcomes for our clients. The Quality Audit Coach...About the role : To support the achievement of the business objectives through managing the outcomes of Quality Audit...
, performing root-cause analyses, defining corrective actions, and tracking quality assurance metrics. NB: This is a night shift... in a Collections/Customer Service Environment. 2+ years' experience as a QA coach. Coaching related qualification...
audit. Further effectively lead the team responsible for the Life IFRS17 reporting, the preparation of the Group... with stakeholders across Group, BSM (Life) and Finance, as well as HAF and external audit. Further effectively lead the team responsible...
) and Finance, as well as HAF and external audit. Further effectively lead the team responsible for the Life IFRS17 reporting, the... in partnership with stakeholders across Group, BSM (Life) and Finance, as well as HAF and external audit. Further effectively lead...