) years of work experience quality assurance within a call center environment, preferably in the banking or financial services...Job Purpose & Scope: The Quality Assurance (QA) Manager is responsible for developing, implementing, and refining...
) years of work experience quality assurance within a call center environment, preferably in the banking or financial services...Job Description: Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing...
with the Customer Care Quality Assurance team, performs quality assurance monitoring of call center activities and provides...Job Purpose & Scope: The Call Center Assistant Manager is responsible for providing guidance to and oversight of call...
and procedures. In partnership with the Customer Care Quality Assurance team, performs quality assurance monitoring of call center...Job Description: Job Purpose & Scope The Call Center Assistant Manager is responsible for providing guidance...
: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance...Overview Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility...