Description & Requirements Maximus is currently hiring for a Quality Assurance Analyst to support our DC Enrollment... Broker team. This is a remote opportunity. The Quality Assurance Analyst is responsible for reviewing and grading CSR...
all Quality Control and Quality Assurance staff including Manager(s), Supervisor(s), and Analyst(s) - Direct all quality... will direct all Quality Control and Quality Assurance management operations including planning, implementation monitoring...
. Develop tools for tracking, analyzing, and reporting on service quality and compliance metrics. Automate quality assurance...Description & Requirements Maximus is seeking an experienced and detail-oriented Senior Contact Center Analyst...
database quality assurance.\r\n Preparing and interpreting routine and ad-hoc reports, queries, statistics, and analysis..., or others.�\r\n Experience in data quality assurance processes to maintain the accuracy of data and to identify and immediately...
. - Establish and satisfy Information Assurance (IA) and security requirements based upon the analysis of user, policy, regulatory..., and Information Assurance are being met. Communicate federal requirements to Maximus Information Security Office (ISO) and advise...