Summary The Quality Analyst randomly evaluates and document call recordings in support of the client goals... and initiatives. The Quality Analyst will fairly and consistently review the recorded calls to ensure accuracy and compliance...
of employees. VyStar Insurance Sales Agent ACCOUNTABILITY STATEMENT Responsible for generating Property & Casualty sales... assurance. Demonstrates each of the following VyStar Excellence behaviors in performing the duties and responsibilities...
appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify...
with insurance services and databases. Problem Resolution and Quality Assurance: Recommends improvements to existing processes... work on agent-facing applications, ensuring they are easy to use and meet the needs of our agents. You will collaborate...