Job responsibilities: Conduct quality inspections and evaluate frontline customer service records based on standard.... Requirements: Minimum 1 year of experience in a service or quality-related role, with a solid understanding of service system...
company legal and statutory requirements. Ensure that timelines and quality are met within the service levels agreements. Main... Execute work in accordance with the service management framework by providing timely and excellent customer service...
Compliance (FRC), local company legal and statutory requirements. Ensure that timelines and quality are met within the service... customer service. Stakeholder Management Develop and maintain working relationships with customers to ensure that solutions...
company legal and statutory requirements (if applicable). Ensure that timelines and quality meet the agreed service levels... confirmation on timely basis. Support Senior Analyst to perform AP aging analysis (aging/debit balances) Quality and Continuous...
management framework by providing timely and accurate customer service. Stakeholder Management Develop and maintain working... analyst and peers within Finance Delivery teams Other support functions within BSSCKL e.g. Control, Project, Quality...