daily operations of a call center team to ensure performance metrics are met. - Maintain updated knowledge of the Call... and corrections of calls monitored. - Monitor performance goals and objectives for the call center staff and complete daily...
goals of the program, and support the Program Manager in developing and refining policies and procedures for the project... as may be assigned by the Senior Program Manager - Comply and ensure program compliance with HIPAA privacy rules...
progressive project and/or program management experience, including managing a health care call center or nurse triage program... goals of the program, and support the Program Manager in developing and refining policies and procedures for the project...
awareness of surrounding area and suspicious activity to ensure rail safety Operate locomotive equipment using remote control..., and other transportation employees, and discuss with locomotive engineer Miscellaneous activities and responsibilities as assigned by manager...