daily operations of a call center team to ensure performance metrics are met. - Maintain updated knowledge of the Call... and corrections of calls monitored. - Monitor performance goals and objectives for the call center staff and complete daily...
goals of the program, and support the Program Manager in developing and refining policies and procedures for the project... as may be assigned by the Senior Program Manager - Comply and ensure program compliance with HIPAA privacy rules...
progressive project and/or program management experience, including managing a health care call center or nurse triage program... goals of the program, and support the Program Manager in developing and refining policies and procedures for the project...
and credentialed clinical counselor located within the Counseling and Advocacy Program (CAP) at the Fleet and Family Support Center... reduction, adjustment to military lifestyles, Family Advocacy Program (FAP) case management, treatment services and psycho...
Product Manager-Web & Mobile Solutions(remote but based in United States) About Tillster Tillster, headquartered in... revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating...