looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a high...-visibility program of reducing customer service contacts that go to an agent through the expansion of our automated tools as well...
looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving... a high-visibility program of reducing customer service contacts that go to an agent through the expansion of our automated...
innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET... is to create earth's best customer service solutions through empowering our customers to utilize automation to resolve their issues...
) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service...DESCRIPTION Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive...
looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible..., ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate...
Ortho processes; crossed trained in CL, Automation and TM Customer Support: Participate in troubleshooting and re-training... puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build...