, anywhere. PARTS CUSTOMER CARE REPRESENTATIVE Job Responsibilities: Answer and process incoming parts calls from customers... and outside vendors. Enhance customer retention by monitoring customer satisfaction with parts support and by responding...
job functions. Knowledge and use of electronic catalog and Global website. Learn to navigate the AS400. Support Customer Care... daily reports. Follow and adhere to department/company guidelines. Daily check-in with Customer Care Supervisor. Attend...
, anywhere. SERVICE CUSTOMER CARE REPRESENTATIVE / DISPATCHER Responsibilities: Process incoming calls from both Crown customers... and Service Technicians Dispatch technicians Enter technician payroll hours Process parts and service billing Create daily...