Responsibilities: Leads day-to-day strategic and tactical activities of the Customer Interaction Analytics team Works... into team tasks and conversation analytics projects/initiatives Identifies and helps implement tool and business requirements...
- Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services...-ordinates the day-to-day operations of the NCR team(s) that supports the New Claim Review calls. Actively motivate, develop...