, troubleshooting, and ultimately resolving customer product concerns. Job Description Work with various NICE departments (Support... as required. Work in accordance with NICE support process, procedures, and contractual SLA's. Document all interactions related...
, troubleshooting, and ultimately resolving customer product concerns Job Description: Work with various NICE departments (Support and R... support process, procedures, contractual SLA's Document all interactions related to services requests (SRs) in NICE Support...