Overview: The Member Service Specialist is cross trained and responsible for a variety of functions within the Member... Service Center. (MSC). The MSC is a one contact resolution center for member inquiries, requests, and transaction support...
Job Description: Overview The Member Service Specialist is cross trained and responsible for a variety of functions... within the Member Service Center. (MSC). The MSC is a one contact resolution center for member inquiries, requests...
) Qualifications Required High school diploma or equivalent Minimum 2 years' of member facing customer service experience... (financial institution in a branch, call center, or retail environment) Ability to work flexible hours based on business needs...
Must Have: Excellent written and verbal communication skills High Volume Call Center K-12 educational technology... (Michigan, Colorado, New Hampshire and Indiana) and these roles will support their hands-on work, remotely, in a call center...
and external member requests Research and resolve problems or discrepancies. Provide quality member/customer service promptly... in a financial institution in a branch, call center or retail environment may be substituted for consumer loan experience Knowledge...
quality member/customer service promptly through various communication methods Remains cognizant of and adheres to NWFCU... institution Experience working in a financial institution in a branch, call center or retail environment may be substituted...