Requirements: Demonstrated experience in IT Service Management roles. ITIL v3 or v4 Certification (Practitioner certification preferred). Proficiency with the ServiceNow platform, including reporting and KPI development. Strong underst...
JD: Conduct interviews with stakeholders to capture current information flow and define business and data domains. Develop comprehensive information models (Level 0, 1, 2, 3, etc.) from a data-driven flow perspective for mission-critical ...
Requirements: Bachelor's degree in Computer Science, Information Systems, or equivalent experience. 9+ years of experience with Salesforce platforms, Customer Data Platforms (CDPs), or similar solutions. Proficiency in data management, ...