of driving NPS is necessary First principle thinking to build hypothesis and analyze data to test Understanding of Customer... data (NPS) to draw actionable insights Program management skills to drive execution of the planned changed across a cross...
services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Manager – Human... handling skills to ensure successful NPS scores and customer satisfaction Escalation tracking and resolution for client issues...
execution ● Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium... Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy...
of customer and the work to address the pain points, if material. - Understand the levers impact Net promoter Score (NPS... / multi location setup / good team manager. - Proficient in Office Tools MS Excel, PowerPoint Skills. Able to lead the team....
Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate... Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday...
with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects ● Work... Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy...
The role:The Senior Manager will hunt for new relationships and manage onboarding, implementation, training, increasing.../NPS scores to identify areas of improvement- Work with the marketing team to drill customer references and develop case...
) Location Hyderabad Number of Positions 12 Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position... and investment products. Customer acquisition from Family Household & referrals. Have higher NPs scores Job Requirements...
the best experience in terms of success rates, conversion and credit availability. In this job role, the product manager...-to-market plan All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy...
Help to maintain process documentation and help center content as needed Assist the Customer Support Manager... Relocation assistance to new joiners Employee retirement planning such as corporate NPS and EPF We are committed to fostering...
to Sales Support Manager Your role and responsibilities In this role, you will have the opportunity to support the assigned...; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement...
to Sales Support Manager Your role and responsibilities In this role, you will have the opportunity to support the assigned...; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement...
Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate... Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday...
, join us! JOB DESCRIPTION: Campaign Manager- Ad Ops Responsibilities: Actively manage and keenly monitor the campaign performance of PhonePe assets... - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education...
, join us! JOB DESCRIPTION: Associate manager- Ad Ops Responsibilities: Lead the ad operations Campaign Management team for assigned industries... and timely delivery of campaigns. Lead a team of Associate campaign manager and Campaign manager to drive KPIs of ad-ops team...
to Sales Support Manager Your role and responsibilities In this role, you will have the opportunity to support the assigned...; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement...
Global and Peak XV Partners. JOB PURPOSE:- - Assistant Manager- Strategic Accounts Servicing team (SAS) Team... for health claims-related inquiries and processes, the Team Manager will enhance client satisfaction, promote trust, and drive...
, join us! Manager - Risk Investigations At PhonePe, we are on a mission to make everything you do with your money an easy, fast... and executing on your dreams with purpose and speed, join us! Manager, Risk investigations at PhonePe would have the following...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes...