benchmarks, baselines, and targets for quality performance. Provide training, timely balanced feedback, and development of GCO...
Job Title: Business Development Manager (Call Center) Salary: $1,300 - $3,000 USD/month Schedule: To Be Determined... Manager to lead our team of appointment setters within a dynamic call center environment. This role focuses on driving growth...
Summary: The HR Representative is under the supervision of the Support Center Manager, this position is part of the Hershey... Business Platforms (HBP) Human Resources Support Center which provides support to customers across a variety of HR-related...
issues (non-performers), and counsel out when deemed necessary Develop and build relationships with the Agents, Call Centre... Manager and other Supervisor(s) in a manner that is conducive to a high performance, sales culture and collaborative work...
manager. Further details will be discussed during the interview. We have limited job offers available here! Grab... Benefits: Company events Health insurance Life insurance Opportunities for promotion Paid training Pay raise Promotion...
, monitoring/evaluation tool and other resource materials Assists the training manager in establishing training KPI Monitors... and coordinates with the training manager for the consistent deployment of best practices Develops a library for both technical...
and other resource materials Assists the training manager in establishing training KPI Monitors and advises on training management system... practices Identifies best practices in developing and educating agents and coordinates with the training manager for the...
by encouraging and improving the accuracy and efficiency of team members according to governance to SOPs, Call Center Scripts... and ad hoc training in order to improve policy and process acumen. Qualifications: 6 years dynamic Contact Center...
by encouraging and improving the accuracy and efficiency of team members according to governance to SOPs, Call Center Scripts...Duties & Responsibilities Ensure timely and accurate delivery of Contact Center Inquiry and Contact Center inbound...
The Team Manager is responsible for the solid team and client management, training & quality and will take full...
like you! The Operations Manager will be responsible for overseeing the smooth operation of call center activities for multiple.... Team Leadership Lead and motivate call center supervisors, agents, and other team members. Provide guidance, training...
Pelicen Inc. is a leading provider in the BPO and Call Center industry, dedicated to delivering exceptional customer... experiences. We are seeking a Customer Success Manager to ensure client satisfaction and drive retention. Build...
like you! The Operations Manager will be responsible for overseeing the smooth operation of call center activities for multiple.... Team Leadership Lead and motivate call center supervisors, agents, and other team members. Provide guidance, training...
, and call center metrics. Some travel is required. Amenable to work onsite for the first 3 months and on the days the business...The Business Development Representative (BDR) Manager will be responsible for managing a team of BDRs qualifying...
Job Summary The Sales and Marketing Manager is responsible in acquiring new clients of Healthway QualiMed Manila... Activity 1. Plan or set objectives for the agenda for each sales call activity before visiting a prospective client...
career opportunity that will light a fire within you. So, what's the role all about The Partner Program Manager (Professional...) in the NICE products and contact center industry. They build strong partner relationships, offer technical support...
Basic familiarity in use of projector and web-based training Requisite background in contact center administration.... We have an ongoing hiring for a PHRN Assistant Manager - Operations for our BPO Partner in Manila. JOB TITLE: Lead Assistant Manager...
is expected. Responsibilities Responsible for scheduling and workload distribution for call center representatives to ensure...-site and Multi-skill call center experience is a must and non-negotiable. Previous large (~2500 seat) call center...
-time call volume interruptions and escalate system outages to maintain contact center performance. Maintain an accurate...Overview: We are seeking a dynamic and experienced individual to join our team as the Workforce Management Manager...
of Workforce Management experience 5+ years of Supervisory/ Management experience Multi-site and Multi-skill call center... experience is a must and non-negotiable. Previous large (~2500 seat) call center experience Working knowledge of Blue Pumpkin...