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Keywords: Manager, Service Quality Management, Contact Center, Contact Center, Location: Singapore

Page: 1

Manager, Service Quality Management, Contact Center, Contact Center

touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time. Ensures... of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained. Liaise with other Business Units...

Company: UOB
Location: Singapore
Posted Date: 24 Oct 2024

Procurement Category Manager, Data Center Sourcing and Procurement (DCSP)

AWS and Amazon.com with the compute, network and Data Center capacity that are the foundations of the retail and cloud... business. We are seeking a Procurement professional to support our Data Center Capex Services Procurement space as we deliver...

Company: Amazon
Location: Singapore
Posted Date: 15 Jan 2025

Team Manager, Data Center Logistics

We are looking for a team manager to manage our Logistics Service Onsite team who are based on a Client's Data Center... financial management Service Management Provide oversight and direction of day-to-day operations to ensure service quality...

Location: Singapore
Posted Date: 28 Nov 2024

Customer Service Assistant Manager (Singapore)

service team, overseeing the contact center, repair centers, and warranty processes, while continuously identifying... (5+ years) in customer service leadership, preferably managing a team of at least 20+ members in a contact center...

Company: Dyson
Location: Singapore
Posted Date: 12 Jan 2025

Manager, Service Operations (Back Office)

customers. They will be the voice of Hopper within the 3rd party call center. The Manager, Service Operations (Back Office... and quality teams to create an environment of continuous learning. Provide assistance in service level metrics development...

Company: Hopper
Location: Singapore
Posted Date: 09 Jan 2025

collaboration services

, Webex Contact Center and Voice Gateways • Advanced experience supporting iPhone and iPad • Knowledge of general PC/Mac... improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence...

Company: UST
Location: Singapore
Posted Date: 17 Dec 2024

Senior Product Manager

on , , and . We are looking for a Senior Product Manager to join our Product Management team and play a key role in helping us refactor, grow and unify... teams, including contact center and unified communications, to ensure seamless integration and leveraging of shared...

Company: 8x8
Location: Singapore
Posted Date: 14 Jan 2025

DC Contracts - General Contractor Category Manager

Contractor Category Manager will lead category strategy for Datacenter construction contracts across APAC to improve availability... will collaborate with the sub-regional contract teams and other contract stakeholders to ensure awareness of Service Level Agreements...

Company: Microsoft
Location: Singapore
Posted Date: 30 Dec 2024

Regional Transportation Manager

collaborates with various operational teams to achieve or surpass all service requirements, while adhering to security, quality... with Logistics Center of Excellence (CoE) to ensure alignment of regional and affiliate strategies. Lead management business reviews...

Company: AbbVie
Location: Singapore
Posted Date: 14 Dec 2024

Global Facilities Senior Manager, South Asia - Process

very innovation we are pursuing. JR68540 Global Facilities Senior Manager, South Asia - Process Senior Process Manager... our global community. As the Senior Process Manager (Chemical, Gas, Water & Wastewater) for the Global Facilities South Asia...

Company: Micron
Location: Singapore
Posted Date: 05 Dec 2024

T&L: Manager - Global Tax Centre Asia

Title: Tax Technology Consulting Service Line (based in Singapore) - Global Tax Centre Asia (GTCA) Manager... and project management, Deloitte helps businesses meet the challenges of multi-jurisdictional VAT, Statutory Accounting...

Company: Deloitte
Location: Singapore
Posted Date: 16 Nov 2024

Senior Manager - Global Facilities, Mechanical, Electrical, I&C

very innovation we are pursuing. JR64887 Senior Manager - Global Facilities, Mechanical, Electrical, I&C As Senior... Engineering Manager, Mechanical, Electrical and Instrumentation & Controls (I&C) for the Global Facilities Engineering team...

Company: Micron
Location: Singapore
Posted Date: 23 Oct 2024

Customer Experience Advisor (Singapore)

to achieve first time resolution on every contact. Resolve customer concerns through the case management system; create cases... levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public...

Company: (ISC)²
Location: Singapore
Posted Date: 20 Dec 2024

Customer Experience Advisor (Singapore)

to achieve first time resolution on every contact. Resolve customer concerns through the case management system; create cases... levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public...

Company: (ISC)2
Location: Singapore
Posted Date: 20 Dec 2024

Customer Care Consultant

to task and initiatives Relevant customer service experience in contact center environment Bilingual in English and Bahasa... and improves quality results by adhering to standards and guidelines; recommending improved procedures. Fulfill Contact Centre...

Company: AIG
Location: Singapore
Posted Date: 17 Dec 2024

Associate, Voice Engineer, IBGT, Group Technology

in Cisco Voice product, Recording platforms Familiar with following, but not limkted to Cisco Packaged Contact Center... and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability...

Company: DBS Bank
Location: Singapore
Posted Date: 22 Nov 2024