customers. They will be the voice of Hopper within the 3rd party call center. The Manager, Service Operations (Back Office.... The B2B CS Operations Manager will have an integral role in driving customer happiness and reducing Hopper's cost to serve...
of systemic fixes that address reliability (problem management) Grows relationships: Partners with Service Delivery Manager... Service Delivery Manager / Customer Experience Manager / Project Manager IT Delivery Manager / Technical Leads / Workstreams...
efficiency, digitization of back office processes across Customer Service, Recon, Verifier, L2 Support as well as provide support...About the job New Initiatives Operations Project Manager Digital Products and Channels Operations Head, the...
service IV. Other Attributes Proficient in using Microsoft Office applications Advances Excel skills (v-lookups, pivot tables... will report directly to the Supply Chain Assistant Manager, Shared Services, and manage the sourcing of the assigned non-food...
Accountable for controlling the service operations KPIs in weekly Traction Control calls with Maintenance Operations Manager... that sales leads are converted to opportunities, tenders and orders by the back-office in time, and responsible for supporting...
. Commitment to delivering excellent customer service IV. Other Attributes 1. Proficient in using Microsoft Office applications... Services will report directly to the Supply Chain Assistant Manager, Shared Services, and manage the sourcing of the assigned...
? Estates Operations (50%) Monitor estates mailbox and liaise with Corporate Service Manager (CSM) /Deputy Corporate Service... Manager- Estates (DCSM) to programme work requests, maintain a planned preventative works register and schedule/respond...
in public tenders · Quality, correctness and punctual delivery of documents · Feed-back from salespersons and sales manager...Customer Service Admin is the voice of KONE, focusing on one or more specific admin domains. He/She provides...
operations; sales products, promotions or contest mechanics; and processes of back-office departments that can arise on a daily... upkeep of branch office operations and reports any problems or concerns to channel management. 10% Specialized knowledge...
and publicly traded businesses to scale by providing global outsourcing talent services across client service, back office...Job Summary: We are looking for an experienced Project Manager to lead the transformation of our business operations...
the PA&B Service Delivery Manager in achieving exceptional client service to the region and cost effectiveness The PA&B... Delivery Manager to improve processes and deals with issues Communicates fully to the PA&B Service Delivery Manager...
services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award.... Position Summary We are looking for a highly skilled and experienced Client Onboarding Manager to join our Client Management...
. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many...Global Payroll Manager Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the...
. Managed Technical accounts. Blended operations which involves back-office work, making outbound and receiving inbound calls... services (care coordinator activities) Transportation & Language (T&L)- Voice & Back office and work on scheduling viz...
. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience.... What you will do As the Manager - AMER, Renewals, you will play a key role in helping the Zendesk Renewals team achieve its mission by leading...
with Operations, Member Satisfaction, Finance, Client Services, and the wider Product, Tech and IT teams, you will: Own the Service...🌟Join our team as a Regional CX Manager! 🌟 We're looking for a dynamic leader to oversee customer experience...
with Operations, Member Satisfaction, Finance, Client Services, and the wider Product, Tech and IT teams, you will: Own the Service...Job Description: 🌟Join our team as a Regional CX Manager! 🌟 We're looking for a dynamic leader to oversee...
veteran status. : Position: Philippine sales manager :1 ( ) Location: 1 (base at Manila) : Report to:Deputy GM-Overseas...-on in sales, business development and/or marketing. Good command of Chinese apart from local Philippine. , Windows/Office Good...
. Configuration Success Team Manager - Manila, to be in the office 2/3 days per week. Working Hours: 3pm to 11pm Monday to Friday... for meeting SLA and KPI targets in a high-volume, back-office environment. Communicate effectively with stakeholders across the...
. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many... to their core software solutions. This is where you and your skills come in. We’re currently looking for a Demand Planning Manager...