, AI Chatbox Experience role: As the Manager, AI Chatbot Experience, you will take full ownership of the chatbot's performance... are streamlined and efficient, facilitating a seamless experience for both our Clients and our internal teams. About the Manager...
and problem-solving skills with a creative approach to solutions. Experience with Chatbot and Contact Centre (CCaaS) technology...! What you will be doing: As the Project Manager, Channel Enablement, you will execute initiatives from the Client Service transformation...
and problem-solving skills with a creative approach to solutions. Experience with Chatbot and Contact Centre (CCaaS) technology...! What you will be doing: As the Project Manager, Channel Enablement, you will execute initiatives from the Client Service transformation...
their experience, and remind them that they aren't alone. At many companies, customer support is purely about doing damage control when... things go wrong; we're on a mission to transform our customer support experience into something truly special - something...
closely with product, engineering, and sales teams to ensure a seamless customer experience. Provide feedback on product... functions. SaaS Knowledge: Strong understanding of SaaS products, preferably in the customer service or AI/chatbot industry...