, set us apart as the leader in payments. The Problem Manager leads efforts to identify and resolve the root causes... of major incidents, facilitating cross-functional teams collaboration to implement and track corrective actions. They ensure...
ownership of the incident and acts as the primary level of escalation; Speaks with NOC engineers and asks... of higher technical skills required to solve the problem; Hierarchical: a manager with more authority to be consulted in order...
Oversight Global Program Management: Supervise regional service delivery managers assigned to our major automotive OEMs... alignment with business goals. Hands-On Account Management: Serve as the primary service delivery manager for a strategic OEM...
processes) based on customer quality requirements. Raise project risks when major/critical gaps are foreseen via quality... reviews/checks. Raise projects issues or escalations when major/critical problems are identified via quality reviews/checks...