's most successful online gaming providers. Position Summary The Incident & Problem Manager is responsible for driving the major incident... and service resolution are all managed with urgency, care & professionalism. They are also responsible for owning incident...
portfolio. As part of your role, you’ll be leading a team managing critical IT processes (i.e. change, problem, major incident... management process. Lead the major incident process and team. Transform our problem management process. Manage third-party...
actively participates in the Problem, Incident, and Change Management processes, following Information Technology... Infrastructure Library (ITIL) best practices. Major Responsibilities · Troubleshoot application-related issues and inquiries...