to inquiries coming through phone, email, and live chat support channels . Navigate internal and external documentation... use of Windows OS, Apple OS, Microsoft Office, and Google applications . Familiar with customer support software, including Zendesk...
. You will also support live selling events and report data to enhance our online strategies. This job is perfect for someone who is tech... and adheres to company policies which should be reported to the immediate Supervisor. 4.Customer Service and Support Customer...
for high-quality lead generation and qualification Provide live chat support for leads inquiring about the product Engage... in leads coordination, customer support, scheduling, or a related field Exceptional communication and interpersonal...
customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring... conferencing (Cisco, MS-Teams, Zoom), AV support and corporate events setup A strong commitment to customer service and to build...