Responsibilities: The Level 2 Help Desk Support Specialist will be responsible for interpreting, analyzing...+ years of experience with Level 2 technical support Experience with troubleshooting, analyzing, resolving, tracking...
Helpdesk Technician, Level 2, Chicago, IL Summary: This Helpdesk Technician, Level 2 job will provide hands... on-site and remote communication to both understand problems and explain their solutions. This Helpdesk Technician, Level 2...
Helpdesk Technician, Level 1, Chicago, IL Summary: This Helpdesk Technician, Level 1 position will provide hands... on-site and remote communication to both understand problems and explain their solutions. This Helpdesk Technician, Level 1...
(when required) to the appropriately experienced technician. Record, track, and document the help desk request problem.... Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems...
. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk... of problem or issue. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems...
organization combined with remote managed services, technical support, help desk, program management and hardware solutions... to you! We are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology...