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Keywords: Lead of Customer Experience, Location: Bangkok

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Lead of Customer Experience

Job Purpose Develop CX strategy and oversee the design of end-to-end customer journey and customer experience related... experience to achieve FWD’s vision and goals. Key Responsibilities Develop overall CX strategy including Customer Value...

Company: FWD Group
Location: Bangkok
Posted Date: 01 Nov 2024

Customer Experience Strategy Specialist

Job Purpose This role will build a Customer Experience strategy that leverages new sources of expertise and best practices... to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation...

Company: FWD Group
Location: Bangkok
Posted Date: 01 Nov 2024

B&W Thailand Brand Executive Experience Lead

Job Title: B&W Thailand Brand Executive Experience Lead Location: Thailand Unilever is currently hiring for Beauty... &Wellbeing Thailand Brand Executive Experience Lead based in Bangkok, Thailand About Unilever With 3.4 billion people in over...

Company: Unilever
Location: Bangkok
Posted Date: 14 Nov 2024

TH Customer Success Lead

. We are looking for an experienced Customer Success Manager for our B2B SaaS Product, “Drawer”, to lead and build up our field sales team. The members... you to join us and lead our customer success efforts to new heights. JOB RESPONSIBILITIES · Pre-Sales activity as a team: o Work closely...

Company: CADDi
Location: Bangkok
Posted Date: 30 Oct 2024

TH Customer Success Lead (Japanese Speaking)

. We are looking for Customer Success Lead, mainly taking care of post sales activities with Japanese companies in Thailand The members in the... on our startup's growth, we invite you to join us and lead our customer success efforts to new heights JOB RESPONSIBILITIES Pre...

Company: CADDi
Location: Bangkok
Posted Date: 12 Sep 2024

Customer Care Country Lead

and suggest improvements to processes, practices and procedures that positively impact our customer experience Work with line... Case Management Systems The Person At least 3 years of experience in Sales Coordination and Customer Service roles...

Company: Iron Mountain
Location: Bangkok
Posted Date: 12 Nov 2024

Team Lead, Technical customer support

player, good interpersonal skills, good patience and customer focused, service selling experience. Qualification... joining our team. Skills Required: Good knowledge and experience of handling electro-mechanical equipment's Experience...

Company: Solenis
Location: Bangkok
Posted Date: 08 Nov 2024

Customer Service Agent - Lead Logistics (SCM)

resolution of customer issues and queries. Maintain a Customer centric approach thereby helping to avoid occurrence of errors... criticality and prioritizing the tasks effectively to ensure customer satisfaction. Work with the KAMs/ Commercial team...

Company: Maersk
Location: Bangkok
Posted Date: 19 Oct 2024

Manager, Guest Experience - The Athenee Hotel a Luxury Collection Hotel Bangkok

PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk..., Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest...

Company: Marriott
Location: Bangkok
Posted Date: 10 Nov 2024

User Experience Researcher (Bangkok-based, Relocation provided)

customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite... of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World...

Company: Agoda
Location: Bangkok
Posted Date: 02 Nov 2024

Manager Customer Care - Surgical

Manage & lead the Customer care surgical Teams to get higher & better capability. Manage overall complaint also give... feedback with proper time. Coordinate with all functions in DKSH in order to full support to Client. Participate in and lead...

Company: DKSH
Location: Bangkok
Posted Date: 16 Nov 2024

Account Manager, Customer Business Development

aspects. Developing and maintaining a productive long term relationship with your customer Acquire a deep understanding... of customer needs and requirements Acquire an in-depth understanding of shoppers, categories, and market Adapting and optimizing...

Company: Procter & Gamble
Location: Bangkok
Posted Date: 15 Nov 2024

Senior Customer Success Executive

lead follow-up and outbound cold calls and emails Conducting customer meetings and demonstrating the product. Maintains... years related sales experience (experience selling software solutions is preferred, but experience in the Recruitment...

Company: Manatal
Location: Bangkok
Posted Date: 13 Nov 2024

Customer Specifications Specialist, APAC

Customer Specifications Specialist, APAC Location : Bangna office Reports to : Lead Customer Specifications... – Lead and coordinate the Asia Pacific (APAC) customer specification review process by working with appropriate participants...

Company: Ingredion
Location: Bang Na, Bangkok
Posted Date: 13 Nov 2024

Customer Support Engineer

that lead to positive impact and continued success. If you want to be part of this important mission, we want to hear... from you. The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair...

Location: Bangkok
Posted Date: 11 Nov 2024

Customer Planner (1-Year Contract)

Main Duties and Responsibilities: As a Customer Planner, you will play a critical role in ensuring effective sales... planning, budgeting, and forecasting to drive business success. Lead monthly sales planning process in responsible account...

Company: Unilever
Location: Bangkok
Posted Date: 08 Nov 2024

Specialist, Digital Content (Customer Support)

and accurately addresses common customer queries and issues. User Experience: Leverage customer feedback and data analytics... at maintaining and increasing customer experience and satisfaction when using our Help Centre. Qualifications What Essential...

Company: Grab
Location: Bangkok
Posted Date: 01 Nov 2024

Customer Journey Specialist

experience metrics (e.g. CEE, emotion score, NPS) across customer segments, touch-points (ii) no. 1 being ‘customer-led’ company...-channel target customer experience. Key Responsibilities Provide a comprehensive and authoritative view of the customer...

Company: FWD Group
Location: Bangkok
Posted Date: 31 Oct 2024

Customer Research / VOC Specialist

practices related to customer experience and facilitate customer-led transformation in the hearts and minds of leaders... and employees to implement customer experience initiatives. Key Responsibilities Design end-to-end process to capture Voice...

Company: FWD Group
Location: Bangkok
Posted Date: 31 Oct 2024

Customer Service and Logistics Specialist, Thailand - Kemin Nutrisurance

chain management, Logistics, Business Administration, or a related field. 3+ years of experience in logistics, customer...Overview: The Customer Service and Logistics Specialist for Southeast Asia will be responsible for ensuring smooth...

Company: Kemin
Location: Bangkok
Posted Date: 31 Oct 2024