, Technical Support Lead Responsibilities · Manage the technical support team, providing line management, mentoring... and engagement with other support teams · Set and monitor targets for support staff, focusing on improving and developing...
processes for daily customer support operations.- Design and plan an effective team structure to optimize performance... updated on emerging technologies and methodologies to improve the customer support function.- Monitor performance metrics and make data...
services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Dot Net Support..., system defects, data defects and end user support. Execute and manage day-to-day operations via ticketing tools...
Client Engagement Support Lead Location: Telangana - Mahbubnagar, Hyderabad-Banjara Hills, Karimnagar, Warangal..., KhammamChannel: Agency SalesPay Roll: On-RollAbout the Role: The Client Engagement Support Lead will be responsible for nurturing...
Position Overview We are seeking an experienced Team Lead - Customer Support to join our dynamic team in a cloud-based... environment. Key Responsibilities: Team Leadership: Lead and manage a team of customer support agents, ensuring smooth daily...
Job Description: Job Overview: We are seeking a Lead Engineer, Customer Support preferably with knowledge of L&AH... technologies to provide technical support and develop front-end components for our software and web applications. In this role...
services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Microsoft Power... Platform/PowerApps Developer and Support In this role, The Tester will be responsible for analyzing business processes...
Sutherland is seeking an attentive and goal-oriented person to join us as Tech Lead-Application Support. We are a group...
support and take care of any Data Patches and Clarification and capable of doing the in-depth analysis and forward the cases... to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front...
Job Description: Role Proficiency: Ensure on time delivery and support to meet client requirements on product.../project specifications. Manage team activities and ensure readiness of the support echo system for customers. Outcomes...
Key Responsibilities: Oversee the production support function for the Workday system, ensuring that all user issues... users, facilitating communication and providing end-to-end and high-level support for operational processes in Workday...
We are looking for a Lead Customer Support for Coimbatore location Experience: 9 - 15 yrs (Experience handling... through phone, email or social media and maintain excellence in customer support. Follow up the customers on enquiry. Re...
Roles and Responsibilities: * Team Management: Lead, mentor, and manage a team of customer support representatives...: Monitor customer interactions to ensure high-quality support. Implement strategies to improve customer satisfaction...
and results-oriented Team Lead, who will be working as an integral part of the Sales Support team. You will be responsible...’s and organization’s vision. Manage the Queue and make sure SLAs are met Support and guide team members to ensure they meet...
with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll... find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future...
Job Description: Within Customer Services, the Digital Solutions Lead Engineer is responsible to define the end...-to-end support model and to ensure related implementation (e.g. Skywise products support models) for new products/services...
Job Description: Within Customer Services, the Digital Solutions Lead Engineer is responsible for the transversal... management of activities related to external customers support encompassing customer desk operations, communication, support...
Job Title: Application Support Lead Experience: 5-8 Years Job Summary: We are seeking an experienced Application... Support Lead to oversee and manage the support of our applications. The ideal candidate will have strong expertise in database...
Team Lead - Global Product Support Engineer Role Overview: As a Team Lead within our Global Product Support team..., reporting to the Customer Support Manager, you will play a critical role in overseeing and driving the success of a highly...
Role Description The MS Teams Telephony Support lead will provide team leader functions for the 24x7 Level 1and 2... support team for LSEG voice and video services. This role involves working alongside existing onsite resources to support...