ETL - Azure Data cloud - SAS Visual Analytics L2 Service Management...Location: Kuala Lumpur Duration: 12 Months contract under Terrabit payroll Key Responsibilities: Role Management...
and detail-oriented User Access Management Specialist to join our finance application L2 support team in the insurance industry... fastest growing talent management and digital solution providers established in the year 2007. As part of our continued Global...
protocols and Service Level Agreements (SLAs) HERE'S WHAT YOU WILL NEED: Advanced proficiency in Incident Management Advanced... proficiency in Service Request Management For Analyst - minimum of 3 years of experience in relevant related skills For Consultant...
We are seeking a highly skilled and experienced Customer Service Specialist (L2) to join our team as a SWAT Agent... and extensive customer service knowledge to make informed decisions and address complex issues. Customer Communication: Interact...
for Zoom platform Responsible for all operations activities e.g. Incident management, change management, service request... queries. Manage and administer the Zoom platform, including user and DID provisioning, permissions management, and integration...
in the Enterprise domain space Adopt standard Incident Management workflow and processes, i.e. logging incident tickets... in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders...
service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts... to necessary teams and management Collaborate with the development team in identifying resolutions and transitioning of releases...
Response), Phishing Incident Response, Security Solution Policy Management/Changes, Monitoring Service Request Approvals...Purpose This Cyber security L2 Support Lead manages 24*7 Security Operations (Monitoring, Triage, Alerting & incident...
of ITIL principles and frameworks Familiarity with ticketing systems and IT Service Management (ITSM) workflows. Able to work... technologies based on big data and mobile internet, including big data management platform, enterprise risk warning and public...
service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts... to necessary teams and management Collaborate with the development team in identifying resolutions and transitioning of releases...
in the Enterprise domain space Adopt standard Incident Management workflow and processes, i.e. logging incident tickets... in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders...
service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts... to necessary teams and management Collaborate with the development team in identifying resolutions and transitioning of releases...
service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts... to necessary teams and management Collaborate with the development team in identifying resolutions and transitioning of releases...
service providers and enterprises to leverage containers, virtual machines, and software-defined storage with backups, image... management, and automation tools - all in a single solution. Responsibilities Coordination, troubleshooting and solving reported...
Level 2 Technical Customer Service Representative provides advanced technical support, resolves complex issues, handles... and resolve complex hardware, software, and network issues, providing in-depth analysis to identify root causes. Case Management...
Level 1 Console Support - Service Management Centre (SMC) General Information Req # WD00077331 Career area... for everyone, everywhere. To find out more visit , and read about the latest news via our . Description and Requirements Title: 24 x 7 - L1 Service...
software & Software as a Service (SaaS) products Develop and test new components or enhancements Utilize declarative features... methodologies SN168 WO 1 Core Banking Investment wealth PEMS Test Env Coordinator Type B Junior L2 3 5yrs Language Shell scripting...
find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot... customer needs and funnel valuable feedback to management; Actively identify and implement strategies to boost team...
with M365 Product & Service Management team and IT operations. You will provide technical thought leadership for EUS emerging... with O365, and services migrating to O365. Coordinate with Service Desk and L2/L3 support teams around the globe for issue...
Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure...'s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process...