Purpose This Cyber security L2 Support Lead manages 24*7 Security Operations (Monitoring, Triage, Alerting & incident... Response), Phishing Incident Response, Security Solution Policy Management/Changes, Monitoring Service Request Approvals...
. Provide timely feedback to management for customer's network and security trends, issues and needs for quality support... field and/ or Possess any professional certificate in cyber security eg CISSP, CISA, CIPP or other security certification. 6...
. Provide timely feedback to management for customer’s network and security trends, issues and needs for quality support... field and/ or Possess any professional certificate in cyber security eg CISSP, CISA, CIPP or other security certification...
Cyber Security Incidents escalated by Level 1 team and reduce Incident volumes where possible. Provide daily/weekly/monthly... for recurring Cyber Security Incidents via Problem Management Engage Third Party vendors/partners for Problem escalation/resolution...
technical support for Network Operations and Infrastructure covering: - WAN and LAN connectivity Routers Firewall Cyber Security... platforms and technologies Server, Network, and Cyber Security Strong process development and service delivery principles CCNA...