Responsibilities Handle incoming support cases and track using incident tracking software Follow up on support... tickets proactively till closure within the defined SLA Provide level 2 application support to service desk using...
Support Engineer Salary Range: $4000 - $4500 Job Summary Provide 1st and 2nd Level IT Support to end-users Manage IT... troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support The Supreme HR Advisory Pte Ltd...
and implement long-term solutions. Assist in L2 operational tasks as part of day-to-day support. Escalate critical and unresolved... issues to higher-level support teams and actively follow up until resolution. Regularly report status and progress to the...
Job Description: Position: IT Desktop Support Engineer Location: Singapore (Central) Target Onboarding... a leading company in Singapore’s fast-paced business district. As an IT Desktop Support Engineer, you’ll be the go-to person...
problem to the next level/Vendor. IT Procurement and Manage IT Inventory Good Knowledge in MDM solution which provided..., scheduling device. Involve all PMS for IT related process/equipment together with supplier/vendor. Responsible...
Perform end user IT Support Perform troubleshooting for client platform related problems Support Windows OS, office... &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support or issues resolution Monitor...
Perform end user IT Support Perform troubleshooting for client platform related problems Support Windows OS, office... &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support or issues resolution Monitor...
through our multiple banking delivery channels. Responsibilities Provide operational support for production channel... Requirements Overall experience of at least 5 years in IT with 2 years in banking payment domain Strong technical knowledge...
Over the years, it has cultivated a niche in interconnecting applications from mobile and web frontends to the...-application connectivity. To date, its business has remained as that of an outsourced IT arm to the industries. The Role...
Job Descriptions : The L2 System Engineer (Linux) is responsible for: Assisting the Support Engineer or Software... Engineer in problem resolution beyond the capability of the 1st Level Support Staff. Performing system recovery...
networks and hardware problems. Liaison with Operations Level 1 Engineer, Operations Level 3 Engineer, other IT groups... engineers. As a Level 2 Network Operations Engineer in Global Network Services, you will be exposed to industry leading SDN...
Engineer, other IT groups regionally and globally for support and resolution of high priority incidents. This role requires... engineers. As a Level 2 Network Operations Engineer in Global Network Services, you will be exposed to industry leading SDN...
/she will provide support and act as the L2 engineer for all production support activities within the Citrix-VDI team in Singapore. He.... Responsibilities As a Citrix-VDI L2 Engineer of his/her team, he/she: Support on all escalated incidents from L1 Tasks and alert...
Job description Business type Types of Jobs - IT, Digital et Data Job title Citrix-VDI Engineer L2 Contract type Fixed-Term Contract.../she will provide support and act as the L2 engineer for all production support activities within the Citrix-VDI team in Singapore. He...
of contribution to the Digital Transformation of the world. Responsibilities: Provide L2 helpdesk and onsite support to users... customer sites Coordinate, plan and schedule iMac in support of office changes, staff onboarding/offboarding with all IT...
Job Description & Requirements Desktop Support Engineer This position provides the desktop support for the first... contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics...
support to end- user community Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher... Job Summary Provide 1st and 2nd Level IT Support to end-users Manage IT assets through procurement, tracking, maintenance...
, Cabling etc. Remote support (L2) across the region Regional coordination with third party suppliers Able to travel... are responded to and problems are addressed in a timely, efficient and professional manner. Install, upgrade, support...
, Cabling etc. Remote support (L2) across the region Regional coordination with third party suppliers Able to travel... are responded to and problems are addressed in a timely, efficient and professional manner. Install, upgrade, support...
and critical incidents. Support routing and escalation to L2 support. Respond in a timely manner to service issue and requests.... Follow up with customers to ensure issue has been resolved. Basic triaging of incidents raised and to support L2 staff...