as well as the business domain processes. e. In case of major or P1 incidents, L2 application support is expected to diagnose... Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management Experience in...
) Experience: L2 Application Support: 1 year (Preferred) ITIL: 1 year (Preferred).... Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management...
before starting work (Preferred) Education: Bachelor's (Preferred) Experience: L2 Application Support: 1 year (Preferred)... 2 Application Support, Incident Management, Problem and Change Management Experience in business domain processes...
) Experience: L2 Application Support: 1 year (Preferred)... 2 Application Support, Incident Management, Problem and Change Management Experience in business domain processes...
before starting work (Preferred) Education: Bachelor's (Preferred) Experience: L2 Application Support: 1 year (Preferred)... 2 Application Support, Incident Management, Problem and Change Management Experience in business domain processes...
. e. In case of major or P1 incidents, L2 application support is expected to diagnose and to identify root cause and provide... or she has extensive related experience. b. Experience Has at least one (1) year of experience in Level 2 Application Support, Incident...
as well as the business domain processes. e. In case of major or P1 incidents, L2 application support is expected to diagnose... Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management Experience in...
as well as the business domain processes. e. In case of major or P1 incidents, L2 application support is expected to diagnose... Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management Experience in...
commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: L2 Application... but not limited to office scripting or PowerShell (ansible, python) Technical Abilities Gsuite Application (functionality) Lumapps...
Application Support, Incident Management, Problem and Change Management Experience in specific technology platforms and tools... agreed service level agreement timelines. Follows the Standard Operation Procedures (SOP) in order to support system...
) Education: Bachelor's (Preferred) Experience: L2 Application Support: 1 year (Preferred) SQL: 1 year (Preferred) Windows server... Level 2 Application Support, Incident Management, Problem and Change Management Experience in business domain processes...
Technical Abilities - Must Have Gsuite Application Lumapps and AODOCS Active Directory Chromebook Chromebox for meeting... to have) - must have Job Description Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support...
Technical Abilities - Must Have Gsuite Application Lumapps and AODOCS Active Directory Chromebook Chromebox for meeting... to have) - must have Job Description Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support...
developers, Problem proposition and follow-up. Code and develop Design of procedures for Ticket resolution at levels L1 and L2... Training of L1 & L2 teams Documentation maintenance Manage changes on Production Job Qualification: Skills : Customer oriented...
Key Responsibilities: Incident Management a. Receives incidents from the L2 Application Support for resolution... analysis and investigation of the incident received from the L2 Application Support. c. Diagnose faults and determine whether...