, complaints, or requests in a satisfactory manner. Escalate intricate issues or complaints to higher-level support or supervisors... knowledge and skills through ongoing training and feedback mechanisms. Job Requirements Diploma in IT or related technical field...
and managing Knowledgebase Familiar working with automated system monitoring and applications across large networks Technical... Support is a 24 hours/ 5 days a week responsibility for customers around the world Be a part of a scheduled shift rotation...
teams. Technical support experience covering PC and laptop hardware, software installation, and configuration of computer...Responsibilities: Providing support and advice on IT related issues to diverse, ensuring the best use of enterprise IT...
Why choose Logicalis As Architects of Change, Logicalis' focus is to design, support and execute clients' digital.... We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision...
Job Description Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute... governance and sustainability. We strengthen our purpose: to design, support, and execute our customers' digital transformation...
Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital.... We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision...
in provding L1 support Experience with ITMS tools Experience with troubleshooting via Application Logs, System Logs Able...Description: Provide 2nd level production support, handle problems and incidents, detail troubleshooting and manage...
and management informed Updating and managing Knowledge base Manage escalation process of issues from L1 Mentor Technical... Support Specialists (L1) to help them understand more complex issues/ configurations Own and track tasks within SLAs...
independent resolution of technical issues escalated from L1 support. Proactively identify root causes of recurring issues... solutions and troubleshooting steps in a knowledge base to streamline future support activities. Collaborate closely with L1...
or production support. Proficiency in troubleshooting and resolving complex technical issues for features that are part..., and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants. Role Purpose: Support in the resolution of complex...
/Infrastructure & Troubleshooting documents for L1& L2 Support Teams. Conduct Chaos Engineering & Failover testing for every major... solutions as code to provide best Customer Experience Act as Level 3 support in troubleshooting production issues Work...
Title: Junior Backup Engineer (L1) Junior Backup Engineer L1 with at least 1 year of hands-on experience in one of the.... Understanding basic Backup Processes and Procedures. Documenting Standard Operating Procedures (SOPs) and technical guides...
Mohon Kelayakan About the Role A Software Developer (Product Development Engineer - L1/L2) at Curlec (by Razorpay..., you will be reading and writing quality technical specificatio that will be consumed by various engineering departments within the...
with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical... for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces...
with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical... for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces...
information, access, or other services. Providing technical voice L1 support to global end users. Ensuring correct logging..., etc. Must be willing to work in 24*5 in technical voice end user support. Related to Active Directory - like creating, deleting, updating...
resolution and root cause analysis. Coordinate with L1 and L3 support teams to address and resolve issues impacting releases... best practices and ensure compliance. Stay up to date with industry trends and new technologies. Provide technical guidance...
ensuring that they are scalable and are reliable. About The Role The team is looking for candidates with strong technical... you do will influence processes globally. Responsibilities Support the DC Operations team as a Subject Matter Expert to understand...
Position: People Services Technology & Solutions Specialist Grade: L1-2 Reporting Manager: PPLS Global Technology..., calculation, post payroll and support activities The People Services Technology & Solutions team aims to deliver courageous...
support for SAP PI/PO or CPI in resolving L1/L2 incident management, responding within the SLA with respective business... monitoring the technical architecture (particularly scalability, availability and archiving). Providing change request support...