& Communication leads a team of knowledge management and communication team members to provide support across the Contact Center... and service delivery to our customers. The Manager of Knowledge & Communication leader plays a critical role and partnership...
customer advocacy. Ability to motivate and engage others to drive service & sales KPIs Knowledge of contact center tools... experience in managing a contact center BPO relationship. Ability to cultivate strong listening & brand advocacy...
, and strong written and verbal communication skills. Effective written and verbal communication skills. Working knowledge...Job Title – Assistant Project Manager - Commercial – Mission Critical/Data Centers (Traveling) Location – Central...