and business consulting services firms? JOIN CGI PHILIPPINES! Your main responsibilities as a Service Desk Analyst... are as follows: Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning...
to issues/requests received through Service Desk Contributes to creation of process documentation when needed Submit daily...-solving skills Knowledge on computer programs and hardware Customer-oriented and cool-tempered Knowledge on any service desk...
- 05:30 PM AEST) What are we looking for? Skills Required: At least 3+ years' experience in a service desk... skills. Nice to Have: Demonstrated experience in leading a team of IT Service Desk and/or IT Operational departments...
) What are we looking for? Skills Required: At least 3+ years’ experience in a service desk environment or call center. Sound knowledge of supporting... of IT Service Desk and/or IT Operational departments within a complex multi-location business. Knowledge of the retail...
Required With 1.5+ years of experience in a service desk environment Knowledge of supporting Microsoft technologies, including MS Office suite... with ITIL Foundation Knowledge of the Retail Industry What will you do? Delivering first level support in a Service Desk...
What are we looking for? Skills Required With 1.5+ years of experience in a service desk environment Knowledge of supporting Microsoft technologies... level support in a Service Desk environment. Handle calls professionally, courteously, and effectively, adhering to standard...
Respond to requests for technical assistance Provide user support and customer service on company-supported computer... Transportation Allowances Entry Level / Junior, Apprentice IT and Software Call Center / BPO 50 openings Graduated from high...
. Discover Crown. www.crownworldwide.com This position is an onsite position and reports to the IT Service Desk Manager. The..., or escalate (when necessary) IT Service Desk tickets submitted by staff for their technical issues and requests. Create...
or other frequency dictated by the business. The Role The Analyst's roles and responsibilities include the following: prepares reports... cases of contingency plan, especially for high complex processes. Support documentation and ensures timely updates of desk...
. This is an exciting opportunity to join Technology and Administration Solutions (TAS), as a Tier 1 Support Analyst within the Service.... Experience of telephony administration tools (like 8X8) is advantageous. Experience and knowledge of ITIL and Service Desk...
through a network of financial professionals via help-desk support, shared service operations and customer-dedicated on-site... meetings and training sessions 10. Supervise, coach, and mentor junior CFM analyst(s) and others 11. Identify and communicate...