You will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support... team on tickets, and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2, owns...
You will be responsible for all assigned technical escalations received from Tier 2 support. Owns support ticket...-Market Product Quality. Key responsibilities: Take ownership and resolve technical issues escalated from Tier 2 Support...