Strong experience in operational support: incident management (diagnostic, impact analysis, workaround implementation, communication... / Ticketing CMDB CA Service Desk Manager Network Cisco Job Type: Full-time Benefits: Health insurance Schedule: Shift system...
us at www.accenture.com. Open Roles Manager Security Information & Event Management (SIEM) Platform Operations Security...) Cybersecurity Strategy Development SAP Security Vulnerability assessment Associate Manager Application Security Testing Cloud...
as directed by the Global Help Desk Manager. Your leadership skills, technical expertise, and strong interpersonal abilities... and ACD design and management/monitoring of calls ITSM Platform improvement in categorization and incident process Assist team...
Manager Primary Responsibilities Prepares distinct action plans in line with the overall business and sales strategies... achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements Efficiently...
Manager Primary Responsibilities Prepares distinct action plans in line with the overall business and sales strategies... achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements Efficiently...
and metric expectations. To prioritize workload and escalate high priority calls to the Service Desk Manager, Technical... Supervisor or Technical Operations Manager as necessary. Resolve issues utilizing excellent customer service skills, problem...
Role Description: As the Identity Engineering Lead, you will be responsible for evolving a complicated global hybrid... existing Joiner-Mover-Leaver (JML) processes using Microsoft Identity Manager (MIM). Participate in modernizing the JML...
questions, and appropriately challenging them to ensure thorough issue understanding. Take ownership of each assigned incident... a written or implied contract of employment. Requisition ID: 2213 Reporting into: Manager Technical Support Role...
-now.com with the help of Jelly. Undertake any other reasonable duties as requested by the Service Delivery Manager. Stay up...-to-date with industry best practices, emerging technologies, and regulatory requirements related to incident management, ensuring compliance...
questions, and appropriately challenging them to ensure thorough issue understanding. Take ownership of each assigned incident..., with adaptability and strong problem-solving skills. Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model...
. We are looking for an experienced systems engineer to Administer and specialize in Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune... change, incident, and problem queues to meet and improve SLAs. You identify and delivers technical and process improvements...
(Primarily Incident, Service Request, Problem, Change, Configuration management). Tertiary education in IT Discipline... reporting and BI development solutions for Managed Services as requested by the ITSM Process Team Manager and Delivery Leads...
, proactively suggesting improvements to the incident management process to the Incident manager or other process areas... Agreement levels are always adhered to To prioritize workload, and escalate high priority calls to the Service Desk Manager...
Lead, you will be responsible for evolving a complicated global hybrid environment to a cloud first environment... using Microsoft Identity Manager (MIM). Participate in modernizing the JML processes using products like Azure Lifecycle...
as Process Advisor for the Operations Technology Incident Response Process (OTIRP) Requirements: Bachelor’s degree in... but not required - Certified Information Systems Security Professional (CISSP), Certified Information Security Manager, (CISM), Certified...
Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network... operations platform or use a hybrid approach by supplementing their in-house teams with Sophos' services, including threat...
Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network... operations platform or use a hybrid approach by supplementing their in-house teams with Sophos' services, including threat...
Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network... operations platform or use a hybrid approach by supplementing their in-house teams with Sophos' services, including threat...
us at www.accenture.com. Open Roles Manager Security Information & Event Management (SIEM) Platform Operations Security...) Cybersecurity Strategy Development SAP Security Vulnerability assessment Associate Manager Application Security Testing Cloud...
relationships with other process owners/managers, delivery manager/staff, especially with the release and deployment lead... years of Experience in IT Operations and/or IT Service Management Working knowledge of Incident/Problem/Change Management...