your career at Optus? Incident Detection and Response: Monitor the service desk and system alerts to identify incidents quickly...-incident communication to stakeholders, ensuring clarity around resolution efforts and expected restoration times. Post...
largest Federal Government Contact Centre. Ready to reimagine your career at Optus? Incident Detection and Response... resolution within agreed service levels. Communication: Provide regular status updates and post-incident communication...
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for all applications and infrastructure under Networks. It starts with you! Proven experience in incident and problem management...
. A Day in the Life An exciting opportunity awaits you to join Medtronic as a Senior Manager leading the Environmental Health... incident investigation and root cause analysis is conducted Strategic oversight of workers compensation process Participate...
in Menu Register Sign in After Hours Nurse Manager 15 Talavera Rd, Macquarie Park NSW 2113, Australia Req #678... across Residential Homes and Home Care Services. You will provide leadership in on-call clinical support, incident escalations, risk...
background in a similar field Demonstrated Incident and Problem Management experience Solid understanding of Problem Management...
? Tertiary qualification or technical / process background in a similar field Demonstrated Incident and Problem Management...
Support Manager. As an Advanced Technical Support Specialist, you will play a pivotal role in guiding customers... assessment of additional relevant information that may be needed to perform a comprehensive remote troubleshooting Incident...
to you and update the incident manager and customer as appropriate. li 335552541="" aria-setsize="-1" data-aria-level="1" data-aria... with ITIL processes (especially Change Management, Incident Management and Problem Management) and extensive hands-on experience...
to you and update the incident manager and customer as appropriate. Providing excellent customer experience through positive... with ITIL processes (especially Change Management, Incident Management and Problem Management) and extensive hands-on experience...
Government Contact Centre. The day to day Take ownership of customer issues raised to you and update the incident manager... in Call Recording Solutions In-depth familiarity with ITIL processes (especially Change Management, Incident Management...
Government Contact Centre. The day to day Support of customer issues raised to you and update the incident manager... field Exposure in Call Recording Solutions Exposure with ITIL processes (especially Change Management, Incident...
. Continuous proactive facility maintenance and contractor coordination, 2. Supporting the Facility Manager; and 3. Response... Processes (Incident Management, Change Management, Access Management, Preventive Maintenance Plans). Attend major switching...
IT team. Reporting to the IT Applications Services Manager, you will play an integral role in a large digital... Asset Management, Enterprise Risk and Incident Management together with your expertise in designing and implementing complex...