Operations Manager Location: Hybrid - Stoke site 4 days per week Working hours: Full time 37.5 hours per week - Mon... supports our channel providing first class operational support and service to Commercial Operations and as a service...
IT Service Transition Manager (ITIL) ITIL IT Service Transition Manager for an excellent MSP, the role is essential... strong communicational skills. As the IT Service Transition Manager, you will be responsible for defining and executing transition...
IT Service Desk Manager (ITIL) Experienced IT Service Desk Manager ITIL, to lead a service desk team and elevate... customer service standards. As the Service Desk Manager, you will play a crucial role in reorganising and enhancing service...
Service Support Manager – Stoke on Trent One of our security focused clients in Stoke on Trent... is looking for a Service Support Manager to join their growing team. As a Service Support Manager you will be responsible for overseeing...
serious incidents to designated on-call Manager and adhere to the procedure of completing incident reports as necessary. Ensure... and challenging anti-social behaviour and attitudes Liaise with Key Workers, Deputy Manager and Manager as appropriate to share...
remains compliant and that management discharge their duties effectively. Be actively involved with HSE incident / accident... around service and maintenance of plant and equipment are carried out in a timely manner. Oversee the Health & Safety requirements...
high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test...We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 2nd/3rd...