The Incident and Problem Manager is a key member of the operational support team with a long-term focus on avoiding... Requirements · Strong background in Incident Management in an IT managed service environment · Understanding of IT...
continuous improvement initiatives to enhance the SDLC process, including incident management, problem resolution, and change... a Senior Manager: SDLC Platform Role Overview: Lead multiple service teams through tactical strategies and optimization...
through tactical strategies and optimization of the capabilities required to deliver effective change, incident, problem... Qualifications and Experience: 8-10 years' experience in managing and improving IT Operations, Incident Management, Problem...
About the job IT Manager Duties and responsibilities: Manage an IT team in South Africa Ensure control of the... available to support business operations Manage the relationship with our clients around incident management Build and maintain effective...
improvement initiatives to enhance IT service quality, including incident management, problem resolution, and change management... Problem-Solving Skills; Technology Support; Service Level Management. Thorough understanding of business domain, business...
investigations, and drive a culture of safety and security. Reporting to the Risk and Security Manager, you will play a crucial role... and enhance loss prevention measures in line with evolving risks and industry best practices. Incident Management: Lead...
monthly reports on incidents, near misses, injuries, and corrective actions taken to avoid the same incident to occur in... future. Monitor and measure COIDA claims and reporting. Assist the Safety Manager with SHE internal compliance audits...
monthly reports on incidents, near misses, injuries, and corrective actions taken to avoid the same incident to occur in... future. Monitor and measure COIDA claims and reporting. Assist the Safety Manager with SHE internal compliance audits...
processes (e.g., incident, problem, change management) and best practices. Ability to write and debug SQL queries for custom... Manager) to assist clients in implementing, optimizing, and troubleshooting CA SM solutions. The ideal can... POSITION INFO...
). Familiarity with ITIL processes (e.g., incident, problem, change management) and best practices. Ability to write and debug SQL... consulting team. The role requires in-depth knowledge of CA Service Management (formerly known as CA Service Desk Manager...
Ability to build effective relationships Competent in problem-solving (problem analysis), planning, and decision making Employee..., and calculation methods Incident & Accidents Control Ensure accident reports are accurate and concise Maintain an accident report...
and ability to motivate a team Ability to build effective relationships Competent in problem-solving (problem analysis), planning... strength, and calculation methods Incident & Accidents Control Ensure accident reports are accurate and concise Maintain...