at minimum). *Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials...
(Empowerment with Accountability) to assist clients and support agents. Manage inbound & outbound call volumes from the field... or work experience in lieu of preferred (Call Center, customer service insurance, operations, or financial services). 2 year...
and vision of the organization. Key Responsibilities: Handle inbound and outbound contacts in an omni-channel contact center..., knowledge, skills, abilities, and experience are preferred: 1+ years professional experience in call center customer service...
and vision of the organization. Key Responsibilities: Handle inbound and outbound contacts in an omni-channel contact center..., knowledge, skills, abilities, and experience are preferred: 1+ years professional experience in call center customer service...
skills Multitasking abilities are a huge plus 18 years of age or older Previous Call Center experience preferred EQUAL... Specialist is to convert inbound calls into booked service appointments for our technicians across HVAC, Plumbing, and Electrical...