Role Summary: Routing Developer is responsible for expert technical hands-on implementation of Genesys routing... of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, Web, Email, Chat...
knowledge Technical and Professional Requirements : Primary skills:Technology->Functional Testing->IVR Testing...,Technology->Infrastructure-Contact Center->IVR Concepts Preferred Skills : Technology->Infrastructure...
) to receive an alert: × Select how often (in days) to receive an alert: IT Developer Category: Digital & IT Location... Position As an IT Developer at Novo Nordisk, you will be anchoring below responsibilities: Design, build, and configure...
Developer at Novo Nordisk, you will be anchoring below responsibilities: Design, build, and configure Salesforce Service Cloud... and IVR systems and integrating Vonage VCC with Salesforce Service Cloud. Troubleshooting and issue resolution related...
, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist...
, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist...
Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center...