Location: Toronto, Ontario As the IVR Design Lead, you will play a pivotal role in shaping the design, functionality..., and performance of Interactive Voice Response (IVR) systems. Your responsibilities will include leading the end-to-end design process...
, and integrations. Lead the design of cost-effective and innovative solutions to meet both business objectives and the goal... lead and interface with the project teams by driving and moderating design review sessions to walk stakeholders through...
platforms Define strategy & roadmap for IVA products to improve customer experience and business outcomes Lead an Agile... squad of Digital professionals through ideation, design, delivery and continuous improvement Plan & launch features...
platforms Define strategy & roadmap for IVA products to improve customer experience and business outcomes Lead an Agile... squad of Digital professionals through ideation, design, delivery and continuous improvement Plan & launch features...