with others. Required Technical and Professional Expertise 6-7 years of experience ITSM & ITAM Tool Administration (Symphony Summit... AI) Configuration and administration of ITSM & ITAM Administration of modules and submodules Providing clarifications Generating...
like BMC Remedy, ITSM, and ServiceNow. - Familiarity with other tools like XLDeploy, XLRelease, MXMON. - Experience with UNIX.... - Familiarity with scheduling tools like Tivoli Workload Scheduler, Dollar Universe, CTRL-M, and Autosys. - Proficient in version...
one or more ITSM tools for service management 4+ 2 Qualifications Any graduate Additional Information Excellent Communication...
technologies, monitoring tools, encryption tools and best practices, experience with enterprise security solutions such as WAF, IPS... and Interpersonal communication skills Ability to work on a distributed and multi-cultural teams Good understanding of ITSM processes...
one or more ITSM tools for service management 4+ 2 Qualifications Any graduate Additional Information Excellent Communication...
HCM system to support HR operations, organizational objectives, and integrations with enterprise tools. The Workday... with the Automation & Integration Team: Assist in design, build, and monitoring of integrations with enterprise tools...
for ITSM processes, cloud services, and monitoring tools Ensure documentation is regularly updated and accessible to the team... and service level agreements (SLAs). This role involves leading a team of IT professionals, managing ITSM processes, optimizing...
in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents Plan, prepare and execute Change technical... tasks in the ITSM queues Respond to and resolve alerts from the monitoring management system Manage, maintain and operate...
will : Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents Plan, prepare... and execute Change technical tasks in the ITSM queues Respond to and resolve alerts from the monitoring management system Manage...
-on experience on ITSM tools such as ManageEngine Desktop central, Service desk plus & IT asset management Experience in management... tools such zoom, teams & Audio/Video system Work collaboratively with business to understand technical issues and provide...
in ITSM practices, contract management, and negotiation of IT service agreements to drive business value Strong analytical... processes. Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy...
Support : Paris (Client) Holidays will be followed as public holidays Process & Tools · ITSM tool - Service... Role Summary As a L2 resource of the Run team, he/she will : · Take up technical tasks in the ITSM queues to resolve...
Mid1 on this Saturday) Process & Tools · ITSM tool- Service Now - Ticketing tool for INC/SR/Change/Problem tickets... experience in a command center environment. · Experience preferred in alert monitoring tools and Control-M. · Proficient...
holidays. Process & Tools · ITSM tool- HP Service Now - Ticketing tool for INC/SR/Change/Problem tickets · In-house tools...
will be followed as public holidays Process & Tools · ITSM tool - Service Now as Ticketing tool for INC/SR/Change/Problem tickets... As a L2 resource of the Run team, he/she will : · Take up technical tasks in the ITSM queues to resolve day-to-day BAU...
· ITSM tool- Service Now - Ticketing tool for INC/SR/Change/Problem tickets · Inhouse tools · HP OMI for monitoring... knowledge of Altiris deployment tools, Appsense and Visual Basic, Powershell scripting. Prior working experience...
will be followed as public holidays Process & Tools • ITSM tool - Service Now as Ticketing tool for INC/SR/Change/Problem tickets... As a L2 resource of the Run team, he/she will : Take up technical tasks in the ITSM queues to resolve day-to-day BAU...
· ITSM tool- Service Now - Ticketing tool for INC/SR/Change/Problem tickets · Inhouse tools · HP OMI for monitoring... knowledge of Altiris deployment tools, Appsense and Visual Basic, Powershell scripting. Prior working experience...
Support : Paris (Client) Holidays will be followed as public holidays Process & Tools · ITSM tool - Service... Role Summary As a L2 resource of the Run team, he/she will : · Take up technical tasks in the ITSM queues to resolve...
month Public Holiday Support : Paris (Client) Holidays will be followed as public holidays Process & Tools · ITSM tool... As a L2 resource of the Run team, he/she will : · Take up technical tasks in the ITSM queues to resolve day-to-day BAU...