Description The ITSM Service Level Agreement (SLA) and Reporting Analyst is responsible for the requirement gathering... improvement Expand communication across the group to better inform the colleague community with a consistent story using our ITSM...
The ITSM Service Level Agreement (SLA) and Reporting Analyst is responsible for the requirement gathering, oversight... improvement Expand communication across the group to better inform the colleague community with a consistent story using our ITSM...
a quality major incident process. This includes monitoring and prioritising incoming incidents, proactively identifying... Management process, managing timely root cause analysis, tracking of performance SLAs and governance reporting. Key Tasks...
, CIO, Engineering team, Product owner, Risk team, ITSM team Other Responsibilities Continuously provide feedback.... Processes Responsible for executing and supervising the Containers SRE process. Risk Management Identify, assess, monitor...
, CIO, Engineering team, Product owner, Risk team, ITSM team Other Responsibilities Continuously provide feedback.... Processes Responsible for executing and supervising the Containers SRE process. Risk Management Identify, assess, monitor...
or Functional policies and procedures. Key Stakeholders Application team, CIO, Engineering team, Product owner, Risk team, ITSM... Containers SRE process. Risk Management Identify, assess, monitor, control and mitigate risks of the OpenShift/Kubernetes...
, CIO, Engineering team, Product owner, Risk team, ITSM team Other Responsibilities Continuously provide feedback.... Processes Responsible for executing and supervising the Containers SRE process. Risk Management Identify, assess, monitor...