Location - Gurugram (On Site) Responsibilities As a Configuration Manager within the Service Management function..., you will be responsible for: Carrying out daily end-to-end delivery of Configuration Management (CM) services in accordance with the...
service manager and stream owner Lead ITSM transformation initiatives for potential clients, including assessing... to-be state processes in line with ITIL 4/ industry best practices. Design, Implement & Optimize the ITSM processes and recommend...
services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - ServiceNow... implementation and configuration of the ServiceNow platform. Your expertise in ServiceNow's capabilities and best practices...
running Avaya Communications Manager R6.2; and CMS in a dispersed voice network that includes multiple call centers Call... Center skills: Avaya Contact Center skills: Vectoring, VDN, Skills, Variables, System configuration, ARS Table, Routing Plan...