An ITSM Administrator manages and optimizes the IT service management platform, handling service requests, upgrades... ITSM platform. Perform platform maintenance, upgrades, and ensure optimization. Support service management activities...
adoption of AI/ML and automation solutions to improve key areas related to EUC and ITSM. You must be passionate... levels of customer satisfaction. IT Service Management (ITSM): Assist in the adoption and adherence to ITIL/ITSM...
and ITSM. You must be passionate about technology and embrace changes. You must be a good communicator being comfortable..., and service request fulfilment, while maintaining high levels of customer satisfaction. IT Service Management (ITSM): Assist...